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64b5f9af4993cf429930f6b85bf96a89_f46.jpgQ: How do I book an inspection?
A: You can book a PHI inspection by calling 250-617-3378. You can also submit your request online

Q: How do I pay for the home inspection?
A: E-transfers are preferred.  For your convenience, PHI also accepts all major credit cards (VISA, MasterCard, Discover, AMEX).  Alternatively - cash, certified cheques, money orders, and bank drafts work just as well.  

Q: How and when will I receive my inspection report?
A: The Inspector will verbally communicate findings to you on the day of the inspection and all types of preliminary reports will be emailed to you within 24 hours, usually same day.

Q: How long does an inspection take?
A: On average we spend 2.5 - 3 hours in the home.  During this time we will thoroughly inspect your home, verbally disclose any findings to you onsite and answer any questions you may have.

Q: Should I attend the inspection?
A: For sure!  You are welcome to be present during your home inspection.  Attending the home inspection is a great opportunity for you to ask questions and learn about any issues your home may have.  

Q: If the home is only five years old is an inspection necessary?
A: Absolutely.  An inspection is always recommended before purchasing a home - whether it is old or new. You'd be surprised at the issues we sometimes find in new builds.

Q: Will you be able to provide me with cost estimates for the problems found?
A: Cost estimates are outside the professional scope of a Home Inspection.  We recommend consulting with three different contractors for cost estimates before commencing any significant project or repair, as fees and methods vary.

Q: Do you inspect commercial buildings or only residential homes?
A: Currently PHI offers only residential inspections.

Q: Can I call at a later date for information and advice?
A: Absolutely!  If you have any questions pertaining to your reports, feel free to call us.