Prince George / Kamloops / Vernon / Kelowna                  CALL: 250-617-3378  fb-icon.png

Frequently Asked Questions

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Q: How do I book an inspection?
A: You can book a PHI inspection by calling 250-617-3378. You can also submit your request online

Q: How do I pay for the home inspection?
A: E-transfers are preferred.  For your convenience, PHI also accepts all major credit cards (VISA, MasterCard, Discover, AMEX).  Alternatively - cash, certified cheques, money orders, and bank drafts work just as well.  

Q: How and when will I receive my inspection report?
A: The Inspector will verbally communicate findings to you on the day of the inspection and all types of preliminary reports will be emailed to you within 24-48 hours with the exception of Radon reports, which are submitted when lab results are in.  

Q: How long do lab results take for Mold and Radon testing?                                                                                                                           A: Time-frame of results will depend on how busy the lab is, however all PHI samples are treated with high priority.  Mold results will normally be within 3 business days of inspection, Radon results within 3 business days after 48-hour test is complete.

Q: How long does an inspection take?
A: A typical home inspection of an average single-family home (1800 - 2500 sq. ft) takes approximately 3 hours with or without environment assessments included.  During this time we will thoroughly inspect your home, verbally disclose any findings to you onsite and answer any questions you may have.

Q: Should I attend the inspection?
A: You are welcome to be present during your home inspection.  Attending the home inspection is a great opportunity for you to ask questions and learn about any issues your home may have.  

Q: If the home is only five years old is an inspection necessary?
A: Absolutely.  An inspection is always recommended before purchasing a home - whether it is old or new. Just because the home is new does not mean that everything is in perfect working condition. The home could have been built incorrectly, which can cause things to fail within a short period of time.  Problems are less severe when they are caught early.

Q: Will you be able to provide me with cost estimates for the problems found?
A: Cost estimates are outside the professional scope of a Home Inspection.  We recommend consulting with three different contractors for cost estimates before commencing any significant project or repair, as fees and methods vary.

Q: Do you inspect commercial buildings or only residential homes?
A: Currently PHI offers only residential inspections.

Q: Can I call at a later date for information and advice?
A: Absolutely!  If you have any questions pertaining to your reports, feel free to call us.  

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